Telephone Counselling: A Handbook for Practitioners (Professional Handbooks in Counselling and Psychotherapy)
Description
The use of the telephone as a tool for counselling is increasingly appealing, providing clients with a service that combines accessibility and convenience. But how can practitioners ensure the same quality of support as in their face-to-face counselling? And how can they adapt to the different demands and restrictions of counselling by telephone?This comprehensive guide:• Supports the reader step by step in setting up their own practice, including vital tools such as confidentiality and payment agreements.• Considers different approaches that can be used over the telephone, such a...
ISBN(s)
0230303366, 9780230303362